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Our credit and debit card payments are securely processed by Stripe, and your full card information is neither stored by our site or accessible to our team. Orders placed via our website can be paid using any of the following methods: If you have a question about the status of a pre-order, please email us. Publication dates are subject to change (although this is an extremely uncommon occurrence overall). Typically, pre-ordered items will be available on or occasionally very shortly after the publication date, and in the event that we do anticipate a delay we will endeavour to keep you updated on the status of your pre-order. Pre-OrdersĪny forthcoming titles available to pre-order are clearly marked with a red PRE-ORDER label, and the anticipated publication date. If you’d like to confirm an item’s availability or check on the status of an order, please email us. In the event that an item you have ordered is unexpectedly delayed for 7 days or more, we will contact you by email with a delivery estimate. Items marked AVAILABLE TO ORDER are available on backorder and typically arrive within a couple of days, but can occasionally take longer to arrive. We will inform you of any delays affecting your order as quickly as possible. Occasionally an item may be out of stock, in which case it may be fulfilled by our supplier and dispatched directly to you, or to the shop if Collect in Person was selected during checkout. Orders placed through this site will typically be fulfilled from our shop’s inventory within 48 hours.
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